Returns & Exchanges

At The Z Flip Case, we want you to be completely satisfied with your purchase. If your case doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

• 2.
  Prepare the Package

  Securely pack your Z Flip case in its original packaging, ensuring all screen protectors or accessories included are present and undamaged.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects the returned item, we will process your refund or ship out your new case within 3-5 business days.